Use this procedure to support:
- a child who is not in need of protection in the home, a pregnant woman, or a young person following their 18th birthday by way of a support service case
or - a child in need of protection in the home by way of intervention with parental agreement.
This procedure explains how to:
- open, implement, review and close a support service case and an intervention with parental agreement case
- place a child using a child protection care agreement
- respond to circumstances that may arise during the course of a support service or intervention with parental agreement case.
Support service case
Child Safety has a statutory responsibility under the Child Protection Act 1999 to respond to the needs of:
- a child not in need of protection—to reduce the likelihood of future harm
- a pregnant woman—to reduce the likelihood of future harm to an unborn child after birth
- a young person aged 18 or over who requires ongoing support with their transition to adulthood after their eighteenth birthday.
This will be delivered via a support service case, and can only occur with the consent of the child’s parents, the pregnant woman or the young person.
Intervention with parental agreement
In accordance with the Child Protection Act 1999, section 51ZB, Child Safety must give proper consideration to intervening with parents’ agreement, to ensure the safety, belonging and wellbeing of a child in need of protection, if the child’s parents are able and willing to work with Child Safety.
An intervention with parental agreement case is opened with parental agreement, but only when a child protection order is not required. The purpose of intervention with parental agreement is to reduce the level of risk in the home, increase safety for the child and to build the capacity of the family so that, following the intervention, they are able to meet the child’s protection and care needs. It is generally short term and intensive, and the child usually remains at home for all, or most of, the intervention period
Decisions about Aboriginal and Torres Strait Islander children (641)
Expenses – Fortnightly caring allowance and inter-state foster payments (365)
Information sharing for service delivery coordination (403)
Intervention with parental agreement (343)
Response to children who are sexually abused while in care (627)
- Support service case
- Intervention with parental agreement
- Use a child protection care agreement
- Respond when a young person is in contact with the youth justice system
- Respond when new child protection concerns are received
- Provide information to the Office of the Public Guardian
- Transfer a case to another Child Safety Service Centre
- In-home support funding
- Respond to specific matters
- Assist with social housing
- Provide information about Victim Assist Queensland
- Refer a family to an Aboriginal and Torres Strait Islander Family Wellbeing Service
- Support a child by sharing information
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